To our Purium brand partners:
I wanted to take a moment to personally update you on a few things happening behind the scenes as we start the new year.
First, let me say how grateful we are for your incredible support over the holiday season. Our sales were strong, and we were able to give our hardworking team some much-deserved time off to spend with their families. During this time, we also shut down for deep cleaning and year-end inventory to ensure everything is ready for a strong 2025.
However, as we wrapped up December, we discovered a defect in one of our compostable packaging materials. This led us to set aside thousands of bags for inspection to make sure everything meets our high standards. Combined with the scheduled time off, this temporarily impacted our stock levels and has caused a short-term delay in shipments.
I want you to know that we were back in action on Monday, January 6th. Production is running, all products are going through rigorous testing, and our shipping team is working overtime—including Saturdays—to get your superfoods moving as quickly as possible.
Thank you so much for your patience and understanding during this brief delay. We’re committed to delivering the quality you expect from us, and your superfoods will be arriving soon.
Here’s to a healthy and nourishing start to 2025—thank you for being part of our journey!
Amy
